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Service Levels and Packages

Listed below are the different service levels available with our Guest Feedback Program:

 

Basic Package: ($0.10-$0.12) Per Guest

  • Basic mirror hanger with second car discount
  • Online feedback for your guests
  • Weekly / Monthly / Quarterly Tracker Reports via e-mail (Location, Region and Franchise Levels)

Green Package: $10.00 Per Location / Month

  • Add this to the basic package to have access to your Guest Feedback Data online around the clock. 
  • Add security levels for Location Managers, DM's, Owners, JLI Reps etc.

Gold Package: $15.00 Per Location / Month

  • Add this to the basic package and receive everything in the Green Package PLUS:
  • Access to the Complaint Management and Communication System
  • E-mail reports of all open issues by location, region etc.

Platinum Package: $20.00 Per Location / Month

  • Add this to the basic package and receive everything in the Gold Package PLUS:
  • Categorized Complaint Responses
  • Auto Responses to open Complaints and Issues

Contact us today for more information or follow this link for a quotation.

Build customer satisfaction and loyalty by understanding your customers and deliver on the promise to meet customers’ needs.

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